VSU Division of Information Technology

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The IT Blog

IT Student Assistants Recognized

by Sheila Hall on April 22, 2014 in Initiatives, Personnel, Spotlight

Student Employee of the Year

Congratulations to the following IT student assistants who were nominated and recognized at the Student Employee of the Year (SEOTY) Program on April 17:

 

  • Rachel Martin (Training and Communication) – a Top Ten Nominee
  • Benjamin Garcia (Technical Support Services) – a Top Ten Nominee
  • Kinard Thomas (Technical Support Services)
  • Matthew Flannigan (Technical Support Services)
  • Taray Eady (Technical Support Services)

 

Thank you for your unequivocal work ethics, professionalism, and hard work!


 

Cascade Upgrade

by Sheila Hall on April 22, 2014 in Announcements, Initiatives, Technical Support

Cascade, the online web editor used by VSU, has been upgraded to 7.10!

VSU Webpage

New features include:

  • Customizable Dashboard
  • Improved User Interface and Larger Icons
  • Google Analytics Available on Dashboard
  • Easier to Access the Advanced Options

To learn more, read Cascade 7.10: What’s New.

 

Two People with Speech Bubbles For technical assistance, contact Web Services (webservices@valdosta.edu).


 

Bandwidth Increase

by Sheila Hall on April 22, 2014 in Announcements, Initiatives

Great news. . . the bandwidth for VSU Wireless has increased!

 

VSU Wireless

Peachnet has increased the bandwidth from 350 MB to 650 MB.  With this increase, we anticipate a better, faster internet experience for VSU wireless users.


 

Here We Grow Again. . .

by Sheila Hall on April 22, 2014 in Personnel

Person with Plus Sign IT has recently experienced some growth and restructuring with several new hires and position changesWe would like to welcome our newest team members and congratulate those who have taken on new roles:

 

Austin Bohannon, Helpdesk Lead Technician

Pepper Croft, IT Project Manager

Brett Daugherty, Systems Services Associate

Joshua Harrison, Helpdesk Student Tech

Cheryl Hatcher, Associate to the CIO

Rickey Hooks, TSS Student Technician

Jody Hudnall, Systems Operations Lead Tech

Gwendolyn Kyles, Assistant to the CIO

David Mohrfield, Applications Lead Technician

David Moore, TSS Student Technician

James Powell, Applications Lead Technician

Lorrie Proal, Computer Services Specialist for Purchasing

Jeff Shipley, TSS Computer Services Specialist

 

Person with Globe View the IT Organizational Chart for more details.


 

Important: The Heartbleed Bug

by Sheila Hall on April 16, 2014 in Announcements, Technical Support

Update: The OUCH! team has released an out-of-band special edition that explains in very simple terms what the vulnerability means to individuals and what they can do to protect themselves.

Explanation of Vulnerability (PDF Version)
Translations & Archives


The Issue: There is a new, national technology concern named Heartbleed which involves website encryption and possible disclosure of user account names and passwords.

Researchers have identified a vulnerability in a very popular program that protects the exchange of user names, passwords and other data sent from computers to web servers over the Internet.  Examples of such activities include when you are making purchases from Amazon, logging into your banking web site or logging into various VSU web services.  The Heartbleed vulnerability provides the ability for hackers to capture your user name and passwords and begin exploiting these credentials for their own personal gain (e.g. making purchases through your account or gleaning other personal information).

VSU IT Actions: You should know that VSU Systems Administrators and the Information Security team have worked diligently to test, update and retest all VSU websites impacted by this discovery and have analyzed 100% of all Internet connected servers.  Additionally, ADP and PeopleSoft websites used for VSU business are now up to date and have passed the Heartbleed vulnerability tests.

 What Can You Do: Simply changing your account passwords for all of your online accounts will not be an effective solution until the vulnerable websites have properly addressed and protected their software and network infrastructure.

A few websites have been created to allow users to test various sites for the Heartbleed vulnerability. One such site is http://filippo.io/Heartbleed/.  Users can simply enter their site of interest (e.g. www.valdosta.edu) into the test field and press the “GO” button. The site will perform it’s test and return the results of “pass”, “fail”, or some “technical details.”  The technical detail results are not an indicator that the site has an issue but you should avoid accessing sites that are identified as “Vulnerable.” 

After a site has been corrected by the web site company (“Passed”), we encourage you to change your passwords for the desired website in case the site and your credentials have been compromised.

What Else Can You Do: View the Heartbleed Hit List provided by the Mashable website of currently popular sites and services and their exposure to the Heartbleed bug. This is not an exhaustive list nor are the services affiliated with VSU.  Change your passwords on the sites that state a password change is required.

 

VSU Division of Information Technology encourages you to change your passwords on a regular basis for all computer and Internet access.


Information provided by Bill Moore, VSU Chief Information Security Officer

Person with Globe View Tips for Choosing a Good Password.

Person with Question Mark For questions, contact the Helpdesk at 229-245-HELP (4357).