IT Staff Relocations

box filled with computer, keyboard and monitor In preparation for the year-long building renovation, IT Staff (Technical Support Services, the Technical Response Unit (TRU), Networking, and Administration) who are housed in Pine Hall are in the process of moving to new locations during the week of May 15.

There may be some delay in responding to incident tickets/service requests. Thank you for your patience.

All areas of IT should be fully operational later this week.

Using Knowledge Management Strategies Effectively

Phone, MyVSU logo, spreadsheet

View Knowledge Management Strategies in Frontline Technology Support Presentation: The Valdosta State University Solutions Center has a positive impact on Information Technology, Admissions, and the Welcome Center by providing solutions that reduce caller queue time and abandon rate as well as initiating solutions that are recruitment focused and analytically driven.…

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