VSU Division of Information Technology

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The IT Blog

Training and Communication Relocation

by Rachel Martin on August 22, 2014 in Announcements

IT Training and Communication has moved to Pine Hall 150 and training sessions will be held in Pine Hall 107. For more information, contact Training and Communication by phone (229-333-7395) or email (ittraining@valdosta.edu). 

Degreeworks Maintenance

by Rachel Martin on August 21, 2014 in Announcements

Production Degreeworks will be out of service for system maintenance starting at 3:00pm on August 22, 2014 to 7:00am on August 29, 2014.

During this time period, users will be unable to access plans, audits, and any other information pulled from Degreeworks. Attempts to transfer to Degreeworks from Banner will result in errors.

If you need access to Degreeworks information during the maintenance period:
Print out a paper copy or save a PDF copy before 3pm Friday on August 22!

For questions or concerns, please contact the Helpdesk at 229-245-HELP (4357).

What’s New in Office 365

by Rachel Martin on August 21, 2014 in Announcements

Microsoft has added a few new features to Office 365:

1TB OneDrive for Business
Office 365 now provides users with 1TB (1,000GB) of OneDrive for Business cloud storage. Learn more about OneDrive for Business

Office Web Apps
Web Apps for Word, Excel, PowerPoint, Outlook, and OneNote are now available.

Increased Mailbox Storage
Each email account has been provided with 50GB of additional storage.

Office 2013 for Students:
All students have received the Microsoft Student Advantage which allows each student to install Office 2013 (or Office 2011 for Macs) on up to five computers and Office mobile apps on five devices. For steps on downloading Office 2013 or Office mobile apps, view the Microsoft Student Advantage Guide.

Office 2013 for Faculty and Staff:
VSU-owned equipment can be upgraded to Office 2013 by request from Information Technology. However, faculty and staff must purchase “Work At Home” media to install Office 2013 on personal equipment. Learn more about Work at Home Software

Have questions? Contact the Helpdesk at 229-245-HELP (4357)

Critical Security Software Updates

by Rachel Martin on July 28, 2014 in Announcements, Technical Support

Tuesday morning at 2:00am on July 29, 2014 campus computers will receive a software update to better protect against viruses, malware, and botnets. The update will automatically restart computers that are left on. Users are strongly urged to save any work before leaving Monday evening, July 28. For computers that are powered off, the restart will occur when powered back on. This campus-wide software update only applies to computers running the Microsoft Windows operating system.

In a continued effort to provide better service, faculty and staff can expect all future updates to be performed during a 2:00 AM Monday night/Tuesday morning. IT will notify the campus community of future updates well in advance. Restarts are expected to be required at least twice monthly on all computers. Some computers may require a technician to manually update the software and if this is needed, someone from IT will come by the department to assist.

For questions or concerns, please contact the Helpdesk at 229-245-HELP (4357).

Brian Haugabrook, CIO for VSU IT

by Rachel Martin on July 10, 2014 in Announcements

Image of Brian Haugabrook

Valdosta State University President William J. McKinney named Brian Haugabrook Chief Information Officer (CIO) for the Division of Information Technology on July 1, 2014. Haugabrook joined VSU in 2004. In addition to earning a Bachelor of Science in Computer Science and a Master of Public Administration, Haugrabrook has advanced within Information Technology as programmer, systems analyst, director of data warehouse, and interim CIO since 2013. Read more in the full article…

Banner Offline for Fiscal Year-End

by Rachel Martin on June 30, 2014 in Announcements, Technical Support

Banner will be offline starting Monday, June 30, at 10:00pm until Tuesday, July 1, at 11:59pm for fiscal year-end processing. During this time Banner INB and  Banner self-service will be inaccessible, and any automated processes or data feeds will not run.  A notice will be sent out when services are restored.

Spotlight: V-State Mobile TV Interview

by Rachel Martin on June 30, 2014 in Announcements, Spotlight

LightbulbSterlin Sanders, assistant director of TSS, conducted televised news interviews spotlighting V-State Mobile and its approach towards integrating mobile technology with communication between faculty, staff, and students. In the two news segments aired on June 26, Sterlin estimated approximately 400 downloads since the app’s launch. He expects the number of downloads to rise in the fall as more students arrive on campus. The TV interviews also show large support for V-State Mobile by members of the VSU community who find the app convenient and helpful. Great job Sterlin and all those involved in developing the app!

Watch the TV News Interviews: 

WCTV TV

WALB News

 

For more on the university’s new app, read V-State Mobile: Official VSU App.

V-State Mobile: Official VSU App

by Rachel Martin on June 30, 2014 in Announcements

V-State LogoV-State Mobile is available for download! Thanks to the innovative work of Enterprise Applications and Analytics (EAA), project led by Amelia Reams, the Official VSU App can be downloaded on devices with iOS or Android. EAA has also put together a list of Known Issues for the V-State Mobile app. If an unlisted issue is encountered, contact the Mobile App Team.

 Small Bird in Cirlce#vstatemobile 

Download and Rate V-State Mobile Today!
From BlazeVIEW to the Bookstore, V-State Mobile connects faculty, staff, and students to campus services such as media, directories, and maps. Learn more

App Store Badge  Google play Button 

 

 

 

Cascade Upgrade

by Sheila Hall on April 22, 2014 in Announcements, Initiatives, Technical Support

Cascade, the online web editor used by VSU, has been upgraded to version 7.10.

VSU homepage-Cascade

New features include:

  • Customizable Dashboard
  • Improved User Interface and Larger Icons
  • Google Analytics Available on Dashboard
  • Easier to Access the Advanced Options

To learn more, read the guide Cascade 7.10: What’s New.

For technical assistance, please contact Web Services at webservices@valdosta.edu or 333-7315.

Bandwidth Increase

by Sheila Hall on April 22, 2014 in Announcements, Initiatives

Great news . . . the bandwidth for VSU Wireless has increased!

VSU Wireless

Peachnet has increased the bandwidth from 350 MB to 650 MB.  With this increase, we anticipate a better, faster internet experience for VSU wireless users.