Get to Know IT Workgroups

VSU Information Technology’s Workgroups Systems team is a multifaceted group that fall under Enterprise Infrastructure Systems (EIS). Team members include (pictured L-R): Wes Duke*, TSS desktop specialist, Travis Nolley, systems services associate, Jeremy Scott, systems coordinator, Grant Sloan, systems services associate, Clinton Cauley, systems services assistant,and Cliff Giddens, systems services associate. Most team members’ offices are located on the first floor of Pine Hall. Their primary responsibilities are supporting Windows server infrastructures and campus printing systems, account authentication, and coordinating with appropriate departments concerning new and existing needs. A focal point for this team is in developing the campus-wide Active Directory in a way that is most accessible as technology continues to change in the future.

Collaboration is synonymous to Workgroups. Continue reading

Technical Response Unit Featured in Campus Technology Magazine

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Information Technology’s Technical Response Unit is featured in this month’s Campus Technology magazine. In the article, titled “Speeding Up IT Support”, Sterlin Sanders, assistant director of IT for Technical Support Services, and Benjamin Li, tier 1 coordinator, discussed the university’s development of the Techical Response Unit (TRU) to achieve a 15-minute reponse time and reduce …

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Setting the Standard in Enterprise Infrastructure

R-L: Jody Hudnall, Ken Gutierrez, Rocky Rothwell, Ike Barton, Dwayne Trouille, Michael Young, David Pierce

VALDOSTA – Information Technology’s Infrastructure Support Services team at Valdosta State University prides itself on developing procedures and best practices that become the standard within IT. Collectively, the unit has worked to not only provide reliable data connectivity and wireless access to every area across campus through a $2.1 million …

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