Technical Support

Major Network Upgrade

On Nov. 21 – 23, during the hours of 10pm-6am, the campus data center and network will be upgraded. The upgrade will impact all services including VSU Wireless, email, and BlazeView on each of these three nights.This is a major network upgrade and will provide a foundation for future expansion and improvements to our network and wireless […]

Banner Offline for Fiscal Year-End

Banner will be offline starting Monday, June 30, at 10:00pm until Tuesday, July 1, at 11:59pm for fiscal year-end processing. During this time Banner INB and  Banner self-service will be inaccessible, and any automated processes or data feeds will not run.  A notice will be sent out when services are restored.

Cascade Upgrade

Cascade, the online web editor used by VSU, has been upgraded to 7.10! New features include: Customizable Dashboard Improved User Interface and Larger Icons Google Analytics Available on Dashboard Easier to Access the Advanced Options To learn more, read Cascade 7.10: What’s New. For technical assistance, contact Web Services (    

Important: The Heartbleed Bug

Update: The OUCH! team has released an out-of-band special edition that explains in very simple terms what the vulnerability means to individuals and what they can do to protect themselves. Explanation of Vulnerability (PDF Version) Translations & Archives  The Issue: There is a new, national technology concern named Heartbleed which involves website encryption and possible disclosure of […]

Wireless Maintenance

  VSU Wireless will be updated April 11 at 10pm! The service will remain online during the maintenance window. Most mobile phones, tablets, and registered gaming devices will not be affected by this update; however, some devices will need to be reset If your wireless connection stops working, refer to the following guides for steps on how to re-register your […]