Using Knowledge Management Strategies Effectively

Phone, MyVSU logo, spreadsheet

View Knowledge Management Strategies in Frontline Technology Support Presentation: The Valdosta State University Solutions Center has a positive impact on Information Technology, Admissions, and the Welcome Center by providing solutions that reduce caller queue time and abandon rate as well as initiating solutions that are recruitment focused and analytically driven. …

Continue reading

The VSU Solutions Center is officially open!

Photo by :

Valdosta State University has officially opened its new VSU Solutions Center, which combines telephone traffic from the Welcome Center, Admissions and the Information Technology Helpdesk. The VSU Solutions Center was introduced to improve caller experience and better meet the needs of our current and future students through streamlined communication and shorter …

Continue reading

Wireless Printing from Your Personal Computer

Black Laptop Computer

Students, faculty, and staff can now print wireless to campus lab printers from their personally-owned PCs and Mac computers! JUST FOLLOW THESE EASY STEPS… If you haven’t already, connect to VSU Wireless. Download and install the PC or Mac Printer Driver Software How to install Printer Driver Software Start Printing: …

Continue reading

Connect to VSU-WiFi (New Wireless Network)

guy on wifi phone

Faster. Accessible. Reliable . . . that’s the new VSU-WiFi.   Beginning this summer, VSU Information Technology began upgrading the wireless network system to vastly enhance connectivity. The new wireless network, VSU-WiFi, is already available in all nine residence halls, Odum Library, Bailey Science Center and the Health Sciences & …

Continue reading