Using Knowledge Management Strategies Effectively

Phone, MyVSU logo, spreadsheet

View Knowledge Management Strategies in Frontline Technology Support Presentation: The Valdosta State University Solutions Center has a positive impact on Information Technology, Admissions, and the Welcome Center by providing solutions that reduce caller queue time and abandon rate as well as initiating solutions that are recruitment focused and analytically driven.…

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Georgia Summit

Banner with People and Building

Several IT staff, along with other VSU employees, attended this year’s conference in Augusta, GA, on September 17-19. The purpose of the conference, according to the site, is to facilitate interaction among users of all USG enterprise applications and services. The following presentations were conducted by our very own IT…

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