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UPDATE: GALILEO Connection issues fixed (10/17/2011

by Michael Holt on October 18, 2011 in Odum Library

GALILEO has sent us a message that several users are experiencing difficulties connecting to GALILEO resources. We thought we would pass along the message in case any of you are having problems accessing materials through GALILEO.

“Dear GALILEO users,

Several libraries have reported receiving error messages and connection errors when trying to link out to resources and articles from GALILEO. The errors are associated with our EZproxy server, which is used to connect and authenticate users into full text articles from GALILEO Search, Journals A-Z, and several databases.

We are working on resolving this issue as quickly as possible. We apologize for this inconvenience. We will update this list with further information on this problem or information on a fix as soon as we have it.

You can also check the GALILEO Status page for updates: http://status.galileo.usg.edu”

We apologize for any inconveniences caused by this issue and we will keep this post updated with new information as we receive it.

UPDATE
GALILEO says:

“We have corrected the problem with the GALILEO EZproxy that was causing connection error messages. If you are still encountering problems, please submit a comment to GALILEO via our Contact Us form: http://www.galileo.usg.edu/contact ”

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