August 30, 2018

About that Email You Sent Over Labor Day Weekend…

We’re getting ready for fall, which is a really busy time for StoryCorps, with a planned upgrade of our email system.

While this happens, there will be a temporary disruption in delivery of emails to any address that ends in storycorps.org. This process will start Friday, August 31 at 7:00PM and continue through the weekend. Chances are, if you send us an email during this time, you will receive a bounce back message or undeliverable message.

Here are three suggestions for how to deal:

1. If you receive a message that your email was not delivered, please resend your email after Monday at 7:00AM.
2. Save your email a few more days and be in touch when our offices open Tuesday, September 4. (All our locations are closed in observance of Labor Day.)
3. Log a ticket in our Help Center; we’ll reply when we’re back in the office.

If your message is regarding a reservation this weekend, please leave us a message at (646) 723-7027.

 
In the meantime, please enjoy a StoryCorps classic that also happens to be an email love story:

Source: SNPR Story Corps