Posting: ST01354 | Close Date: 06/26/2018 | Proposed Salary: $7.25/hr
Technical Response Unit Student Technicians may be stationed at the IT Helpdesk or be deployed to provide rapid support to campus users requiring technical assistance. These positions are responsible for providing customer service, and technical support to the faculty, staff, and students of the university. Responsibilities include, but are not limited to: assisting clients, supporting the initiatives of the division and area supervisors, supporting various campus events. Student Technicians are responsible for providing preventative checks of on-campus technology including classroom and computer lab settings. Additionally, Technical Response Unit Student Technicians are responsible for providing residential wireless support for students living in on-campus housing. The Technical Response Unit is focused on rapid technical support and exceptional customer service. Shifts range from 7:00 AM to 9:00 PM and may include weekends.