VSU Division of Information Technology

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The IT Blog

Helpdesk Receives Chancellor’s Gold Award for Service Excellence

by Sheila Hall on October 22, 2014 in Events, Personnel, Spotlight

Chancellor Gold Award

On Friday, Oct. 10, Helpdesk received the Chancellor’s Gold Award for Service Excellence by Chancellor Hank Huckaby during an awards presentation in Atlanta. This is the highest level of award given for the category.

Helpdesk also received an Honorable Mention. The award recognition is a wonderful reflection of the exceptional service provided by the hardworking and efficient Helpdesk team, who continue to raise the bar for top notch client support and service.

Sterlin Sanders, assistant director of technical support services, was nominated individually for a service award for his dedication and consistent willingness to go above and beyond normal job responsibilities.


IT Student Employee Retreat Review

by Sheila Hall on October 22, 2014 in Events, Personnel, Training

 

Student Employee Retreat

The Student Employee Retreat was held in the Student Union on Oct. 17 with guest speaker: Gala Jackson, VSU alum and CEO of InterviewSnob.

Brian Haugabrook, CIO, and Sterlin Sanders, AD for TSS, welcomed IT student employees as well as Math/CS students and introduced the guest speaker. Gala discussed how to brand yourself  in order to land your aspiring job.

The presentation was extremely helpful and relevant and emphasized the concept of 3D Branding: Document, Digital footprint, and Demeanor.

 

Jonathon McCraney, IT student tech, provided his feedback on the event:

Even though I was only able to attend one hour out of the two two-hour information sessions presented by Ms. Jackson from InterviewSnob, I feel like I have gained some useful information in regards to the job-finding process using the tools of the 21st Century. One of the things I was very pleased to learn was that every social media account that you maintain must represent only one . . . Getting rid of unprofessional or offensive material posted on your social media account is important to reflect your professionalism to the company you are working for. Overall, this was a very informative session for me to attend.


 

 

 

Rock Eagle Annual Computing Conference

by Sheila Hall on October 22, 2014 in Events

Rock Eagle Conference

Rock Eagle Annual Computing Conference, October 22 – 24, 2014: Held in Eatonton, Ga, the conference provides an opportunity for University System of Georgia (USG) technical staff to exchange ideas and explore new technologies. Several IT staff members will be attending the conference this week.


 

New IT Members

by Sheila Hall on October 21, 2014 in Personnel

Person with Plus Sign Please welcome our newest IT Team Members:

Shawn MerdingerChief Information Security Officer, joined Monday, Oct. 20.

 

IT Student Assistants:

  • Joseph Shone, Technical Response Unit (TRU)
  • Dakota Price, Helpdesk
  • Dexter Holiday, Classroom Support
  • Tatiana Lowe, Classroom Support
  • Wilfred Kinuthia, Classroom Support
  • Aquala Pritchard, Classroon Support
  • Kevin Lewis, Desktop Support

     


 

Department Relocations

by Rachel on October 13, 2014 in Personnel

The departments of Workgroups and Enterprise Analytics and Applications (EAA) are now located in the Oak Street Parking Deck.

Two People with Speech Bubbles For questions, contact Gwen Kyles (Assistant to CIO) at grkyles@valdosta.edu.