Get to Know TSS: Asset Management!

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Asset Management also referred to as Inventory Control, is a small yet viable and productive area staffed by Technical Support Asset Manager Wade Bugby, Technical Support Associate Markaysa Robinson, and current Student Assistants Anthony Jamal Wright, Anthony Schumate, Chloe Kimble, and Micheal Anderson who provide invaluable support. When new technology …

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PeopleSoft Upgrade & Internet Explorer Compatibility

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ATTENTION: VSU Faculty and Staff PeopleSoft is scheduled for an upgrade beginning November 17. There is a potential that the web browser Internet Explorer (IE) versions 10 and earlier may not be compatible with PeopleSoft once the scheduled upgrade is complete on November 21, 2016. To check the version of …

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Spotlight: IT Employee Alumni

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Congratulations to Katie Ajluni on accepting a position as a Residential Counselor at New Hope Treatment Center. Located in South Carolina, New Hope is one of the largest psychiatric residential treatment facilities (PRTF) in the country for adolescents ages 12-21. Katie will be working with the female unit ages 16-21. …

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Using Knowledge Management Strategies Effectively

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View Knowledge Management Strategies in Frontline Technology Support Presentation: The Valdosta State University Solutions Center has a positive impact on Information Technology, Admissions, and the Welcome Center by providing solutions that reduce caller queue time and abandon rate as well as initiating solutions that are recruitment focused and analytically driven. …

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