Using Knowledge Management Strategies Effectively

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View Knowledge Management Strategies in Frontline Technology Support Presentation: The Valdosta State University Solutions Center has a positive impact on Information Technology, Admissions, and the Welcome Center by providing solutions that reduce caller queue time and abandon rate as well as initiating solutions that are recruitment focused and analytically driven. …

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Georgia Summit Conference

Georgia Summit

The Georgia Summit Conference was held September 14-16 in Augusta, and is the University System of Georgia’s largest and most successful conference devoted to technology users and decision makers of administrative and academic software applications. Several IT staff  attended and our very own Brian Haugabrook, Chief Information Officer, as well as, Kathy Sundin, …

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Changes to OneDrive for Business App

Yellow road sign saying changes ahead with blue cloudy sky

OneDrive for Business Application has retired and Microsoft has transitioned to the OneDrive for Business Next Generation Sync Client for syncing personal Documents libraries. With the new app you can now access all your OneDrive for Business, SharePoint Online, SharePoint Server 2013, and SharePoint Server 2016 files. How does this …

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