IT Solutions Center Student Assistant

Type: On Campus, Part Time
Pay: $8.34/hr
Application Close Date: 08/16/19

Description: The Solutions Center, VSU’s own first-tier support center, acts as the initial point of contact for assistance related to Admissions, Housing, Residence Life, and Information Technology-based queries. Employees are expected to quickly and correctly address and resolve said issues via phone, email, or social media. To this end, it is of the utmost importantance that employees possess an enthusiastic, personable attitude in conjunction with:

• a strong, reliable work ethic
• a willingness to take ownership of customer needs
• a self-sufficient, learning-oriented, and tech-friendly mindset
• a knack for effective verbal and written communication
• a passing familiarity with Valdosta State processes and technological services